Callcenter Employee (m/w/d)

At UNIS Group, we believe that companies can only grow if their production runs reliably. That is why we ensure that production processes continue to run uninterrupted worldwide. For 40 years, we have been ensuring that machines and systems function optimally. We do this by applying our expertise to repairing, maintaining, and extending the life of industrial electronics.

Your role as a proactive Call Center Agent is essential to making this possible. You establish new contacts and open doors for our sales team. In this way, you directly contribute to preventing downtime at companies worldwide.

What will you be doing?

As a Call Center Agent in our Hamburg-Altona office, you will be the voice of UNIS Group and help us achieve our growth. Your tasks will include:

•        Outbound calling: You will approach potential industrial customers to present our products and services.

•        Needs analysis: You will listen actively to understand customer needs and identify commercial opportunities.

•        Scheduling appointments: You will make appointments for our sales team.

•        CRM management: You will accurately process the results of conversations and customer information in our CRM system.

•        Market and customer research: You will identify and qualify new target groups and decision-makers within relevant sectors.

About UNIS Group

For 40 years, UNIS Group has been helping companies worldwide to keep their production processes running smoothly. We ensure that machines and systems operate reliably, thereby preventing downtime.

With offices in the Netherlands, Europe, Brazil, and China, we have an international impact, but in Grou, it remains personal. Here, you will work with a close-knit team that takes initiative, communicates openly, and takes responsibility. At UNIS, you will help companies worldwide to produce reliably and sustainably.

What do you bring to the table?

You are curious, proactive, and commercially minded. In addition, you have:

•        Experience or a strong interest in industrial or production environments (preferred).

•        Fluent German, both spoken and written; additional languages are a plus.

•        Strong communication and interpersonal skills.

•        A team-oriented attitude and customer-focused approach.

•        Self-motivation, flexibility, and commercial drive.

•        Experience with MS Office (Word, Excel, Outlook).

What do we offer?

At UNIS Group, you will work in a stimulating environment with plenty of opportunities for growth:

•        Flexible working hours, ideal for combining with other commitments.

•        A comprehensive training program in our services, systems, and communication techniques.

•        An attractive performance-based salary, including bonuses.

•        Practical experience in industrial sales and marketing.

•        A modern workplace with flat hierarchies and direct communication.

Call to Action

Are you interested? Great! We look forward to meeting you. Don't wait too long and seize this opportunity before someone else does.

If you have any questions about the position and/or the procedure, please contact Anna Guldemond, Corporate Recruiter at UNIS Group, on 0614941529 or respond to this vacancy right away!